FAQs & Exchange Policy – fashionselectstore.com

Shipping Information

Domestic Shipping

• Standard: 3-5 business days ($5.99)
• Express: 1-2 business days ($14.99)
• Processing: Orders ship within 24-48 hours
• Free Shipping: On orders over $75

International Shipping

• Delivery: 7-21 business days
• Customs Fees: Customer’s responsibility
• Available Countries: 50+ worldwide

Returns & Exchanges

Return Policy

• 30-Day Return Window
• Conditions:
  • Unworn with tags attached
  • Original packaging
  • No perfumes or odors
  • Proof of purchase required

Exchange Process

1. Initiate exchange via your account
2. Return original items
3. Place new order for desired items
4. Receive price adjustment if applicable

Refund Timeline

• Processing: 5-7 business days
• Method: Original payment
• Excludes shipping costs

Frequently Asked Questions

Order Questions

Q: How do I track my order?
A: Tracking link provided in shipping confirmation email

Q: Can I modify my order?
A: Contact us within 1 hour of ordering

Product Questions

Q: How do I choose sizes?
A: Refer to detailed size charts on product pages

Q: Are colors accurate?
A: Slight variations may occur due to screen settings

Account Questions

Q: How do I reset my password?
A: Use “Forgot Password” on login page

Q: Where’s my order confirmation?
A: Check spam folder or account order history

Special Cases

Damaged Items

• Report within 7 days
• Include photos
• Free return shipping

International Returns

• Customer pays return shipping
• Duties/taxes non-refundable
• Use tracked mail